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© Kokowa Group.
ABN: 40 677 519 256.

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Monday – 7am to 5pm | Saturday – 8am to 2pm

Kokowa Group

Frequently Asked Questions

Happily Answering Any Questions You May Have
What is the NDIS?

The NDIS is a National Disability Insurance Scheme that provides support and services to Australians under 65 who have a permanent and/or significant disability. For more information and a better understanding, please visit ndis.gov.au

Who is eligible for the NDIS?

Eligibility is based on having a permanent disability that significantly impacts daily life and is likely to be permanent. Age, residency, and support needs are also considered. If you are unsure please visit here to check your eligibility.

Do I need to be apart of the NDIS to use your services?

No, you do not have to be part of the NDIS to use our services. Our services are available to everyone regardless of whether they are registered under the NDIS or not.

The NDIS provides support and services to people with disabilities in Australia, but it is not a requirement for accessing general services like ours. We strive to serve all individuals who may benefit from our offerings, irrespective of their NDIS status. Our goal is to ensure accessibility and inclusivity for all clients, and we welcome inquiries and clients from diverse circumstances.

What services do you offer?

At Kokowa Group, we provide comprehensive services tailored to meet your needs. Our Aged Care services ensure comfort and support for the elderly. Our Health and Well-being programs promote overall wellness through personalized care. We also offer NDIS services, empowering individuals with disabilities to achieve their goals and improve their quality of life. Our dedicated team is committed to delivering exceptional care and support.

For more information contact us today or visit our services page.

What are the advantages of partnering with Kokowa Group?

NDIS participants are given the opportunity to avail the services of those not registered with the NDIS to help with their disabilities. However, this can cause some complications and may lengthen the process of getting their NDIS plan approved.

The advantage of partnering with Kokowa Group is that we have been through a strict and rigorous process of proving to the NDIS that we are qualified, equipped, and are highly trained to provide NDIS participants the best services possible. We have met government standard tests and are certified to provide our clients with quality services that specifically suit their needs.

How does Specialised Disability Accommodation (SDA) work?

This service provides housing options for individuals who require specialist housing solutions due to their function impairment or support needs. This is how this service works:

  1. Assessment and Eligibility: Individuals must be assessed as eligible for SDA funding through the NDIS. 
  2. Finding Suitable Accommodation: Once eligibility is confirmed, participants can choose suitable accommodation that meets their specific needs. 
  3. Funding: The NDIS provides funding to cover the cost of the physical building, and in some cases, ongoing costs related to the accommodation.
  4. Support Arrangements: Participants may also receive funding for support services needed within the SDA property, including personal care, health support or assistance with daily activities.
  5. Tenancy and Management: Depending on the funding model chosen (e.g. self-managed, plan-managed, or NDIA-managed), participants or their representatives manage the tenancy and associated costs of the SDA property.
  6. Review and Adjustment: Periodic reviews ensure that the SDA arrangements continue to meet the participant’s needs.
Where are you located?

Kokowa Group is located in the Melbourne CBD.

Our address is: West Side Place U 5807 D, 648 Lonsdale Street Melbourne, Vic 3000 Australia

You are also more than welcome to contact us via our email address: info@kokowa-group.com

Why Choose Us?
Are you finding it challenging to navigate and manage your NDIS plan, handle updates and reviews, ensure consistent quality in support staff, deal with financial stress, tackle bureaucratic procedures, improve communication, secure suitable housing, or overcome social isolation? Let's work together to solve these issues.